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Your privacy is important to U.S. Genomics, Inc. ("USG"), and
this policy explains our online information practices regarding the
collection of information from this Website that can personally
identify you and/or your company, and the choices you can make about
the way your information is collected and used. USG respects your
privacy choices. If you give us personal information, we will treat it
in accordance with this policy. This policy only covers the Website of
USG: www.usgenomics.com, hereinafter to be referred to as the 'Site'. We encourage you to read this privacy policy. By
giving your personal information you agree that we may collect and use
such information in accordance with the terms and conditions of this
policy. Please do not submit any information if you are less than 18
years old unless you have the consent of your parent or guardian. If
you do not agree to this policy, please do not use this Site. USG
reserves the right to occasionally change the policy at its own
discretion and bring such changes to your attention (see Policy Updates
below).
Information We Collect From You When you fill out an online order or registration form on our Site, we may collect personal contact information such as your name, address, company name and address, e-mail address and billing details.
In addition, environmental variables (such as Internet Protocol
addresses) for system administration of our Site and aggregate visitor
information are recorded. We use customer contact information to
personalize the types of information you receive from USG, or to tell
you about our company and opportunities we think may be of interest to
you, to determine customer satisfaction with products and/or services
we have provided, and to compile aggregate statistics of visitors to
our Site. User IDs and Passwords. These fields
uniquely identify you and help us to provide you with access to your
profile areas and to protected content. They also help ensure that only
a person with your user ID and password can access your content and
order products from us. Please note that we will give access to anyone
providing us with the right user ID and password and that we can not be
held liable for any damages caused by the unauthorized use thereof by
third parties. Account Information. This
information tells us the specifics about who you are, how to contact
you, and your shipping and billing information. This may also contain
any preferences you have provided, such as products regularly ordered
and terms of payment. With this information, we can fulfill your orders
and better provide you with personalized services. Non-Personally Identifiable Information. This
refers to information that does not by itself identify a specific
individual. We gather certain information about the use of our Site by
our visitors. This information is then compiled and analyzed in a way
that does not identify our visitors personally. The information may
include the Uniform Resource Locator (URL) a visitor of our Site has
just come from, which URLs have been visited on our Site, what browser
is being used, and what Internet Protocol (IP) address a visitor used
to get to our Site. E-mail Correspondence. An
e-mail address is required to register on the Site. This is used to
raise and respond to issues and inquiries of all types. It is also used
to distribute information about our products and services. Transactions. Shows which products and services you have requested, and when. Protecting Your Information The
personal information you provide online is retained for no longer than
is necessary, depending on the purpose for which it is held and is
electronically stored on a secure server. We protect the personal
information you share with us. For example, if you make an online
purchase, we encrypt your credit card number when sending it to our
systems. Access to your personal information is limited only to those
USG employees, and/ or authorized third parties who need it to fulfill
your order, to communicate with you about your order, and to provide
you with promotional materials of, including, without limitation, USG
or third party contractors. Except as specifically described in
this Privacy Policy, we will not, without your specific prior consent,
sell, trade or transfer your information to such third parties other
than authorized third parties and others involved in the e-commerce
distribution chain (e.g., vendors, suppliers), which may need access to
some of your personal information. For example, if we ship an order to
you, we must share your name and address with a shipping company. We
oblige such third parties to comply with our privacy policy, and limit
their access and use of your personal information. We do not give
access to data on individual transactions to third parties, other than
as described in this Privacy Policy. If you have any questions relating
to the transfer of your personal data to the third parties described in
this Privacy Policy, please contact us. Information about
particular transactions, such as product purchases, is maintained in
our databases in the same or similar manner as such information is
maintained for transactions which are done by telephone, fax, etc. This
information is used by us for ordinary business purposes, such as order
processing, delivery, etc. We sometimes also use this data to establish
a profile for your company, or collectively for some or all of our
customers, to help us with strategic and tactical business decisions,
such as what kinds of new products we should be developing. Without
your consent, we will not make any profile that can identify you
personally. To prevent unauthorized access, maintain data
accuracy, and ensure proper use of your information, we and our Web
server hosts have put in place appropriate physical, electronic, and
managerial procedures to safeguard and secure the information we
collect online. Occasionally, we may be required by law enforcement or
judicial authorities to provide personally identifiable information to
the appropriate governmental or regulatory authorities under applicable
law. We will disclose personally identifiable information upon receipt
of a court order, subpoena, or if required to co-operate with law
enforcement investigations. We reserve the right to report to law
enforcement agencies any activities that we in good faith believe to be
unlawful to the extent permitted by local law. Linked Websites We
sometimes provide links to third party Websites. Such links are
provided for your convenience only and will be easily identifiable
because they will not have our logo on them. Since we do not control
these Websites, we assume no responsibility for the (privacy) practices
of sites to which we provide links, and we encourage you to review the
privacy policies posted on those, and all, third party Websites. Children's Privacy We
do not knowingly collect personal information from children under the
age of 18. If we learn that we have personal information on a child
under the age of 18 we will delete that information from our records. Cookies Our
Site may use 'cookies'. Cookies help us provide a better user
experience by measuring which Site areas are of greatest interest to
our customers. USG may also use cookies when you register for one of
our Site programs. In this situation, a cookie will store useful
information on your computer that enables our Site to identify your
computer when you return to our Site. USG can only 'read' cookies which
are placed on your computer from our own Site. Without your consent,
USG will not derive any information from cookies that can identify you
personally. You can choose to disable cookies by following the
procedure suggested by your particular browser. If you choose to
disable cookies in your browser, you may still be able to access our
Sites depending on where you are in our Site. Accessing and Updating Information We
believe you should have the ability to access and edit the personally
identifiable information you have provided to us. During the use of our
Site you can review, change or delete the information you have
submitted. We need your help to ensure sure that your personally
identifiable information is correct in our systems. Please notify us of
any changes in your name, address, title, telephone number or e-mail
address. You can access and correct your personally identifiable
information by contacting us with a request for your change. You may
ask to have the information on your account deleted or removed;
however, because we keep track of certain transaction information, such
as past purchases, and other similar information, for legal compliance
purposes (including company bookkeeping), you may not be able to delete
such information. In this case, we can, at your request, block this
information to avoid new processing thereof. We will take reasonable
steps to verify your identity before granting access or making
corrections. Note that in some cases certain information is required in
order to process your orders. Once this information is removed, we may
not be able to fulfill your orders until this information is updated on
the Site. Policy Updates All updates to this policy will be posted here. We will not change the way in which we use your personal information without your consent. Severability In
the event any of the provisions of this policy are held to be
unenforceable, the remaining provisions will be unimpaired and the
unenforceable provision(s) will be replaced by such enforceable
provision(s) as comes closest to the intention underlying the
unenforceable provision(s).
If you have any questions or concerns about our privacy practices or the practices of this Site, please contact:
Customer
Service
USG
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